Case Study
A new era for academic integrity
Accelerating change in academic integrity management through digital transformation
The Problem
A distinguished university faced a turning point. The new academic integrity framework, designed to support students' academic journeys, required a fundamental change in how cases were managed.
The outdated manual and email-based system was inefficient, prompting the need for a technology solution to streamline case management and boost operational efficiency.
Our Approach
Lilyfield Partners collaborated with the university to explore how digital solutions could optimise case management.
We identified that automation had the potential to enhance workflow efficiency and reduce the reliance on manual processes. Our approach focused on streamlining case determination and reporting, while ensuring staff were supported through a comprehensive change management strategy for a smooth transition.
The Solution
Lilyfield Partners stepped in to guide the university through this digital transformation, working closely to deliver a solution that not only addressed immediate challenges but also positioned the university as a leader in academic integrity management:
Designing an intuitive digital platform: Our team led the development of a user-friendly digital platform that enabled the new framework. With an intuitive form for raising cases and automated workflows for case determination, the solution drastically reduced the time and effort required to manage cases
Real-Time data at staffs fingertips: We implemented a real-time dashboard that provided academic staff with up-to-the-minute insights into the status of cases, helping them make faster, more informed decisions
Empowering staff with change management: We recognised that technology alone wouldn’t guarantee success. Our structured change management process ensured academic staff felt supported throughout the transition, building their confidence in using the new system and framework effectively
Despite the complexity of the task, we delivered the solution in just ten weeks, demonstrating our ability to execute quickly while maintaining quality.
Problem Solved
A Faster, Smarter Approach to Academic Integrity
The new system has transformed how the university manages Academic Integrity cases. By digitising the process, we’ve made significant strides in improving efficiency and reducing manual work.
The key results include:
Efficiency gains: Automation replaced outdated manual processes, saving staff valuable time and reducing the reliance on email communication. The system now handles the heavy lifting, allowing academic staff to focus on more strategic tasks
Increased adoption and confidence: The fast and successful delivery of the solution built trust among senior academic leaders, who enthusiastically supported its adoption across their faculties
Recognition for Innovation: The University has showcased the solution to peer institutions, positioning it as a pioneering digital solution that sets a new standard for Academic Integrity management
A Blueprint for Digital Transformation
What began as a need for a more efficient process has evolved into a model of innovation. The digital platform not only solved immediate challenges but also set the stage for future improvements, positioning the University as a trailblazer in academic integrity management.
In just ten weeks, Lilyfield Partners helped the university take a bold step into the future of Academic Integrity, with results that are already being recognised by peers in the higher education sector.
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